Trip Cancellations Due to Covid
With just a few weeks left in the year, our family would like to join your families in waving goodbye to 2020! What a crazy year this has been! Having built Villa Oasis well over two decades ago, we have never witnessed anything of this sort before, and we hope to never experience it again!
We spent the better part of three months during the Summer answering calls, emails and Facebook messages about cancelling bookings and postponing trips. While our Rates page on VIllaOasis.com shows a number of requirements for cancellations, we waived all of those details in light of the Covid situation. When clients asked for refunds, we issued full refunds without any penalties. When others asked to push their bookings into 2021, we did everything in our power to find similar dates in the new year. While we would love nothing more than to introduce your family or group to all of the beauty that is Grace Bay Beach, we realize that keeping loved ones safe will always takes priority.
For those that have met us before and stayed at Villa Oasis, you know that we remain very optimistic about what’s to come in 2021. We believe in the weeks and months to come we will find new solutions to this global health challenge, and we expect to be extremely busy during January, February, and March. We remain confident that our Turks and Caicos officials are going above and beyond in protecting the well-being of our island residents and those visiting. And finally, we love the fact that our private beachfront property is only available to one family or group at a time, and sanitized completely after each guest departure.
If you are looking forward to better times ahead and spending quality time relaxing on one of the most beautiful beaches in the entire world, please don’t let the idea of a potential cancellation or trip postponement worry you. As always, our family will work with you to find alternatives the fit with your schedule and your budget.
Contact us today to discuss your dream vacation for 2021!